020 7247 9304 | 24 HRS / 7 DAYS
020 7247 9304 | 24 HRS / 7 DAYS
Plumbing emergencies do not care what time it is. Pipes burst at midnight. Boilers die on Christmas Day. A toilet overflows just before thirty guests arrive for dinner. These things happen and when they do, you need someone who actually picks up the phone.
Call our emergency line and you speak to a real person who can help immediately. Not a call centre. Not a recorded message. We talk you through what to do right now to limit the damage, and we send an engineer your way.
Our emergency vans carry everything needed for the most common problems. If a permanent fix is possible on the first visit, we do it. If not, we make everything safe and come back at the earliest opportunity to finish the job. Either way, you are not left with water pouring through your home.
WHAT WE COVER
Burst pipes
Isolated, repaired and tested. We deal with the mess too
Major leaks
Stop the water first, find where it is coming from, fix the cause
Boiler breakdowns
Gas Safe engineers for emergency heating and hot water failures
No hot water
Diagnosis and repair when the hot water stops
Blocked drains
Overflowing drains and sewage emergencies cleared fast
Flooding
Water isolated, source found, temporary or permanent repair
HOW IT WORKS
Get in touch
Call or fill in our quote form with details of what you need
Site survey
We assess the job and provide a fixed price quote
We do the work
Our qualified engineers complete the job to the highest standard
Guaranteed
12 month guarantee on all parts and labour
PRICING
Plumber
£100
/hr
Any additional repairs are estimated at a fixed cost and include labour and materials unless otherwise specified.
FAQS
Depends on where you are and how busy we are, but we aim for 60 to 90 minutes across London. Sometimes quicker. We will give you an honest ETA when you call.
No. Same rate, always. We think that is fair. An emergency is an emergency regardless of what day it happens.
Turn off the water at your stopcock. It is usually under the kitchen sink or near the front door. If you cannot find it, stay on the line and we will talk you through it.
Where we can, yes. Our vans are well stocked. But some jobs need parts ordered or daylight or drying time. In those cases we make everything safe and watertight, then come back to complete the work.
We stop the water and make the repair. For full flood restoration, drying equipment and remediation, we can point you towards companies we trust.
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